Frequently Asked Questions

Look for platinum-cured, non-porous medical silicone that warms naturally to skin contact. Our boutique only uses solid, phthalate-free materials that resist bacterial buildup and clean with water.

Body-safe silicone is made from silicon, oxygen, and carbon cured without toxic plasticizers. It contains zero latex, zero phthalates, and does not degrade when maintained properly.

Wash the device with lukewarm water and mild, fragrance-free soap after each routine. Pat dry with a clean cloth before placing it back inside its breathable storage bag.

Place your order online and choose between cash on delivery or advance bank transfer. We never process card transactions on our storefront.

Every order is packaged in a plain brown corrugated carton with standard courier postage labels. No shop name or product details appear on the parcel exterior.

You can return unopened items within 30 days of delivery provided the protective hygienic seal remains intact. Return postage is covered by the customer unless an item arrives faulty.